Frequently Asked Questions

When and where will this event be held?

Click Engage Convert is being held on 10-11 October 2019 at nab, 700 Bourke Street, Melbourne, Victoria, Australia. The location is close to public transport and early bird parking rates, as well as loads of hotel options nearby. The conference will be held in The Arena on the ground floor. The Hall on Level 1 will also be used as part of the event. 

You say this is a "pitch free" event, what does that mean?

If you have ever been to an event that is light on content and heavy on sales pitches, then you know what we mean. There will be no “run to the back of the room" limited time discount specials that you will be pressured into signing up for.

It's usually the low-cost events that do that, but don't be fooled by the cost of our ticket. At Click Engage Convert there is ZERO pitching, just high-value content at a reasonable cost. You are going to love it!

Are the speakers & topics confirmed?

All our listed speakers and topics listed in our schedule are confirmed. However, we do have a couple of other surprises up our sleeve that are not yet listed. 

Click Engage Convert reserves the right to vary advertised schedules, including adding, withdrawing or substituting speakers and sessions where necessary.

How do I buy a ticket?

Tickets are now on sale. Visit our Tickets page for more information and pricing.

What's the refund policy?

Please note that tickets are non-refundable, but you can transfer your ticket to someone else if you are unable to attend. Just contact us so that we can update our details of who to expect. We can accept name changes up until one week prior to the event.

In the event that the Click Engage Convert is cancelled, you will be refunded the face value purchase price of your ticket.

Note: Ticket holders are responsible for giving away, or reselling their own tickets. Click Engage Convert does not remarket, or resell tickets on behalf of ticket holders.

Can I purchase a Conference only ticket and upgrade to include Workshops later?

You can, but this is a risky strategy, as there are limited workshop tickets available. If you need to do this, please contact us to arrange an upgrade. A $50 admin fee will be charged to upgrade a ticket, as we will need to do this manually. 

Can I pick which workshops I go to?

There are 4 workshops on Day 2 of Click Engage Convert as part of our Bot Building workshop series. These are programmed in a way that each session builds on the previous session, so it is important that you attend them all to gain the full benefit from this program. 

Can I come to the Workshops and not the Conference?

No. The workshops are for implementing what was learnt on Day 1. You will require Day 1 knowledge in order to get the most benefit from the workshops. Plus, there are less tickets available for the Workshops on Day 2, so the priority must go to those people who can commit to both days. 

Can I purchase one ticket to the event and have one person attend Day 1 and another attend Day 2?

No. See question above for reason why.

Are meals provided?

Yes, we will be providing morning tea, afternoon tea and lunch as part of your ticket. We will also have tea and coffee on arrival and water refilling stations available, so feel free to bring a water bottle to keep yourself hydrated.

We’ll also be able to cater for vegetarian and gluten free diets for those people who complete the dietary requirements survey which you will receive a few days after registering, so make sure you complete this survey if you have any special requirements. 

We will also make sure you don't starve at our networking functions. 🙂

What if I can't convince my boss, partner or whoever the person is that needs to pay that this event is right for me?

Don't stress, we've got you covered. Check out this email swipe copy we put together for this exact situation. 

Are there student, government, group, nonprofit or concession discounts?

No. The current individual ticket price is the one displayed on this page and is the lowest at the time of publication.

Note: The price does increase as the event gets closer, so it’s best to get a discounted price by purchasing at our ‘super early bird’ or ‘early bird’ prices.

Group Bookings: If you have a group of 3 or more people that want to attend, please feel free to contact us for more information on a group discount.

Are there opportunities to volunteer at the event?

If you are a student and would like to attend, but can't afford the full price of the ticket or if you would just love to help out at an event like this, then we would encourage you to contact us about the volunteer opportunities we will have available at the event.

Do I have to come to everything on the schedule?

You don't HAVE to, but you SHOULD! You cannot purchase a pass to just one session, plus if you don't attend all aspects of the event, you will experience #FOMO. 😉

Can I claim the event as a taxable expense?

As this is a training event, it should be a deductible expense. However, we recommend you talk to your tax advisor for specific advice to your circumstances.

Do I need to bring a printed ticket?

Your receipt is your proof of purchase, but your name is what will get you in the door. 

This is a digital marketing event (and we like the environment), so we are super cool with you showing us a digital copy of your receipt. In fact, we prefer it. 🙂

You may be asked for photo ID if you don't have evidence of your ticket purchase. 

Will the presentations and/or workshops be recorded?

We are looking into possibly recording the conference on Day 1 and if we do, then the recordings will be made available to anyone who purchases a ticket. The workshops on Day 2 definitely won't be recorded.  

Will there be a virtual ticket?

Maybe. This will depend upon whether or not we record the sessions. If we do, we may choose to open up a virtual ticket option. However, it would only be for the Day 1 conference presentations and not the Day 2 workshops. 

How accessible is the venue?

The event will be held on both the ground floor and the first floor. There are escalators and lifts for ease of access. If you have any specific accessibility requirements you would like us to cater for, please let us know so that we can make appropriate arrangements.

Do you have an affiliate program?


However, we would appreciate any assistance you can provide us in spreading the word. The more people that attend the event, the better it will be, so if you plan to attend, then it's in your best interest to drum up interest anyway. 🙂

How can we become an event sponsor?

You can request details of our sponsorship packages here – they’re kind of awesome.

Click Engage Convert was a fun day of learning and working on my business. After implementing some of the tips and ideas I got last year, I'm looking forward to learning more this year.

Helle Warming

Lucas Loves Cars

Early Bird Discounted Tickets Expiring 5pm Monday 23 September








More About Click Engage Convert

Click Engage Convert is the brainchild of Loren Bartley, CEO and Founder of Impactiv8.

Loren has been regularly travelling overseas (since 2014) to learn from and network with the world's leading social media and digital marketing experts at Social Media Marketing World and other international conferences. Every time before getting on the plane to attended an international event, Loren always wished we had an event in Australia that provided the same high level of quality speakers and latest best-practice practical advice so that she didn't have to spend so much time away from her family and business - not to mention the expense!

Not wanting to wait any longer, Loren decided to create the solution to the problem she had herself and is now proud to present Click Engage Convert.

Click Engage Convert debuted in 2018 as a one day conference and after the success of the first event, has expanded to a two day event, incorporating both a conference and workshops. We are looking forward to bringing you another awesome event!