Frequently Asked Questions

When and where will this event be held?

Click Engage Convert is being held on 10-11 October 2019 at The Hall, nab, 700 Bourke Street, Melbourne, Victoria, Australia. The location is close to public transport and early bird parking rates, as well as loads of hotel options nearby.

When will the topics & speakers be confirmed?

We have already confirmed most of our speakers, with a few more still to come. We have provided an overview of which topics will be included in the conference and workshops, with more details coming soon. Keep an eye on our schedule for the latest information. 

Even once the schedule is announced, Click Engage Convert reserves the right to vary advertised schedules, including adding, withdrawing or substituting speakers and sessions where necessary.

How do I buy a ticket?

Tickets are now on sale. Visit our Tickets page for more information and pricing.

What's the refund policy?

Please note that tickets are non-refundable, but you can transfer your ticket to someone else if you are unable to attend. Just contact us so that we can update our details of who to expect. We can accept name changes up until one week prior to the event.

In the event that the Click Engage Convert is cancelled, you will be refunded the face value purchase price of your ticket.

Can I purchase a Conference only ticket and upgrade to include Workshops later?

You can, but this is a risky strategy, as there are limited workshop tickets available. If you need to do this, please contact us to arrange an upgrade. A $50 admin fee will be charged to upgrade a ticket, as well will need to do this manually. 

Can I pick which workshops I go to?

Yes, you can pick the topic, but not the time of the workshops. We will be sending information on how to select your preferred workshops once final workshop details are confirmed, with a date to get the information back by. Once your preferences are received we will allocate you to your workshops on a first come, first served basis. Those workshops which are popular will be repeated to reduce the chances of anyone missing out on the most popular topics. 

Can I come to the Workshops and not the Conference?

No. The workshops are for implementing what was learnt on Day 1. You will require Day 1 knowledge in order to get the most benefit from the workshops. Plus, there are less tickets available for the Workshops on Day 2, so the priority must go to those people who can commit to both days. 

Can I purchase one ticket to the event and have one person attend Day 1 and another attend Day 2?

No. See question above for reason why.

How can we become an event sponsor?

You can request details of our sponsorship packages here – they’re kind of awesome.

What's the refund policy?

Please note that tickets are non-refundable, but you can transfer your ticket to someone else if you are unable to attend. Just contact us so that we can update our details of who to expect. We can accept name changes up until one week prior to the event.

In the event that the Click Engage Convert is cancelled, you will be refunded the face value purchase price of your ticket.

Is the event catered for?

Yes, we will be providing morning tea, afternoon tea and lunch as part of your ticket. We’ll be able to cater for vegetarians and gluten free diets. We will send out a dietary requirements survey closer to the event, so be sure to complete that if you have any special requirements. 

We will also make sure you don't starve at our networking functions. 🙂

What if I can't convince my boss, partner or whoever the person is that needs to pay that this event is right for me?

Don't stress, we've got you covered. Check out this email swipe copy we put together for this exact situation. 

You say this is a "pitch free" event, what does that mean?

If you have ever been to an event that is light on content and heavy on sales pitches, then you know what we mean. There will be no “run to the back of the room" limited time discount specials that you will be pressured into signing up for.

It's usually the low-cost events that do that, but don't be fooled by the cost of our ticket. At Click Engage Convert there is ZERO pitching, just high-value content at a reasonable cost. You are going to love it!

Are there student, government, group, nonprofit or concession discounts?

No further discounts (other than our early bird rates) are available. Rather than discounting for some, we’ve worked hard to keep the prices affordable for all.

Are there opportunities to volunteer at the event?

If you are a student and would like to attend, but can't afford the full price of the ticket or if you would just love to help out at an event like this, then we would encourage you to contact us about the volunteer opportunities we will have available at the event.

Do I have to come to everything on the schedule?

You don't HAVE to, but you SHOULD! You cannot purchase a pass to just one session, plus if you don't attend the all aspects of the event, you will experience #FOMO. 😉

Can I claim the event as a taxable expense?

As this is a training event, it should be a deductible expense. However, we recommend you talk to your accountant about it.

Do I need to bring a printed ticket?

Your receipt is your proof of purchase, but your name is what will get you in the door. 

This is a digital marketing event (and we like the environment), so we are super cool with you showing us a digital copy of your ticket. In fact, we prefer it. 🙂

You may be asked for photo ID if you don't have evidence of your ticket purchase. 

Will the presentations and/or workshops be recorded?

We are looking into this and if they are, then the recordings for the conference will be free to anyone who purchases a ticket. We are not sure about the workshops as yet, as the workshops will be highly practical, so the benefit of recording these event is still being considered.  

Will there be a virtual ticket?

We are not sure. This will depend upon whether or not be record the sessions. If we do, we may choose to open up a virtual ticket option. If we do, then it will most likely only be for the conference sessions and not the workshops. 

How accessible is the venue?

The room is on the second floor and there are escalators and lifts for ease of access. If you have any specific accessibility requirements you would like us to cater for, please let us know so that we can make appropriate arrangements.

Do you have an affiliate program?

Nope.

However, we would appreciate any assistance you can provide us in spreading the word. The more people that attend the event, the better it will be, so if you plan to attend, then it's in your best interest to drum up interest anyway. 🙂

More About Click Engage Convert

Click Engage Convert is the brainchild of Loren Bartley, CEO and Founder of Impactiv8.

For the past four years, Loren has been travelling overseas each year to learn from and network with the world's leading social media and digital marketing experts at Social Media Marketing World. Every time she attends that event she wishes there was an event in Australia that provided the same high level of quality speakers and latest best-practice practical advice.

Not wanting to wait any longer, Loren decided to create the solution to the problem she had herself and is now proud to present Click Engage Convert.

Click Engage Convert debuted in 2018 as a one day conference and after the success of the first event, has expanded to a two day event, incorporating both a conference and workshops. We are looking forward to bringing you another awesome event!